Ep.19 – AMAC 360: Next Steps: Harland Takes the Helm and Looks to the Future

Stepping into a new role always requires filling big shoes, and few are bigger than those worn by the leaders of a nearly 50-year-old company that has grown alongside firms often twice its size. Following Donata Russell Ross’s retirement, Nikki Harland became CEO of Concessions International in October 2025. Drawing on her leadership experience across multiple industries, Harland is actively redefining the next steps for Concessions International. Join us as we dive into this exciting new chapter and hear directly from the leader guiding the company forward.