Lauryn Mangum Reed
Secretary, AMAC Board of Directors
Chair, AMAC Emerging Leaders Committee
Vice President, Business Development, Servy
Lauryn Mangum Reed’s industry experience started in 2012 when her family opened a café in Phoenix Sky Harbor International Airport (The Refuge Coffee Food and Wine) as a subtenant of HMSHost. She played an integral role in the framework, opening, operations and staff training and became the Director of Sales and Marketing.
In 2017, Mangum Reed joined Stellar Partners as Business Development Coordinator and was later named Director of Innovation and Business Development. Lauryn supported the department in many facets, from coordinating RFPs to working closely with ACDBE partners, with a strong emphasis on innovation, technology and strategy.
Lauryn recently transitioned from retail concessions to the Vice President of Business Development for the global, omnichannel enterprise, self-service platform for hospitality Servy (Grab). Through the suite of contactless order and pay solutions, Servy enables partners to drive operational efficiencies and enhance the guest experience while improving profitability. Lauryn is responsible for business development and strategic partnership activities for the Servy (Grab) Airport Marketplace with airport authorities, developers and restaurant and retail partners throughout the Americas.
Although considered an emerging leader, Lauryn’s industry involvement is vast. Mangum Reed serves as the Co-Chair for AMAC’s Emerging Leaders Committee, Secretary of the AMAC Board of Directors and Member of the ACI-NA Business Diversity Steering Committee.
Lauryn has an affinity for people, representation and diversity in her day-to-day life, the aviation industry is no exception. Lauryn is a graduate of Arizona State University, where she became a proud member of Delta Sigma Theta Sorority, Inc. As a new mom and wife, Lauryn is a strong advocate for work/life balance and empowering women to do everything they desire!