AMAC Board of Directors

Officers

Ricky D. Smith

Chair, AMAC Board of Directors
CEO, Baltimore/Washington International Thurgood Marshall Airport

Maryland Governor Larry Hogan appointed Ricky Dorell Smith as Executive Director of the Maryland Aviation Administration (MAA) on July 10, 2015. Mr. Smith is responsible for the planning, operation, and management of Baltimore/Washington International Thurgood Marshall Airport (BWI Marshall), Martin State Airport, and regional aviation activities for the State of Maryland.

Mr. Smith, a 29-year transportation official, returned to Maryland after serving as Chief Executive Officer of the Cleveland Airport System, which includes Cleveland Hopkins International Airport and Burke Lakefront Airport. In addition, he was responsible for overseeing the development and management of the City’s lakefront properties.

 

Randy Hazelton

First Vice Chair, AMAC Board of Directors
Vice Chair, AMAC Finance Committee
Owner, H&H Hospitality

Randy Hazelton is a founding partner of H&H Hospitality. Launched in 2008 with his first restaurant, Randy has led the business development of H&H Hospitality achieving continuous growth in Food & Beverage and expanding the company’s business portfolio. He has the drive, dedication, and ambition to see projects to completion with enthusiasm.

Under Randy’s leadership, H&H Hospitality has consistently achieved year-over-year growth as a multi-unit operator with a portfolio of local, regional, and nationally recognized brands. As a testament to his devotion to high standards, in 2017, the company received a “Restaurant of the Year” award in Atlanta’s Hartsfield-Jackson International Airport.

Prior to founding H&H Hospitality, Randy worked for Kimberly Clark Corporation as a Regional Business Manager in its Professional B2B division. He also held various positions at General Mills in Product Category Management, Sales, Business Development and Territory Management.

His leadership extends beyond the private sector, where he has served in numerous capacities with local and national organizations centered around civic and economic empowerment.

 

Simeon Terry

Second Vice Chair, AMAC Board of Directors
Vice President of Diversity Affairs, Austin Commercial

Simeon is the Vice President of Diversity Affairs for Austin Commercial. He has been in the construction industry for over 30 years and has managed diversity programs for over 20 years. In his current role, Mr. Terry oversees the Diversity and Inclusion program internally and externally through cultural competency education, diversity compliance, affirmative action, recruiting/hiring, mentoring and business procurement diversity. In addition, he develops and implements strategic strategies to maximize inclusion in the workforce and supplier diversity workspaces.

Over his 21-year career with Austin Commercial, he was previously the Director of Diversity and Diversity Program Manager. He also oversees Austin Commercial's mentoring program that has graduated over 400 firms, including a $3 billion investment in these firms.

Mr. Terry works closely with many different departments within Austin, including accounting, legal, risk management, marketing and business development, operations and human resources. Simeon began his career in construction as a safety manager and has held the positions of Estimator, Construction Manager, Project Manager and Operations Manager. Before his career in construction, Simeon worked as a Manufacturing Engineer for McDonnell Douglas in St. Louis, MO, building F-18 Hornet Airplanes for the Navy and as a Loss Control Regional Manager for Liberty Mutual.

Mr. Terry holds a Bachelor's Degree in Industrial Engineering from Kansas State University and a Master's in Business Administration in Finance. He also has a Master Compliance Administrator Certification from Morgan State University associated with the American Contract Compliance Association. He is a Life Member of Omega Psi Phi Fraternity, Inc.

William (Bill) Swift

Treasurer, AMAC Board of Directors
Chair, AMAC Finance Committee
Owner, Business Traveler Services, Inc. and Swift Services, Inc.

Mr. Swift is the Owner and President of Business Traveler Services, Inc. (BTS), a minority-owned business and entertainment center development company that was founded in 1994. For more than 20 years, BTS has operated at Hartsfield-Jackson Atlanta International Airport offering such brands as Zoom Systems (vending machines offering Apple, Sony and other electronic and business products), FedEx and UPS drop boxes, TracPhone vending machines, prepaid phone card dispensers, Travelex and InMotion branded stores. BTS also has operated at LaGuardia International Airport, John F. Kennedy International Airport, Raleigh-Durham International Airport, Kansas City International Airport, Savannah/Hilton Head International Airport and Augusta Regional Airport.

Lauryn Mangum Reed

Secretary, AMAC Board of Directors
Chair, AMAC Emerging Leaders Committee
Vice President, Business Development, Servy

Lauryn Mangum Reed’s industry experience started in 2012 when her family opened a café in Phoenix Sky Harbor International Airport (The Refuge Coffee Food and Wine) as a subtenant of HMSHost. She played an integral role in the framework, opening, operations and staff training and became the Director of Sales and Marketing.

In 2017, Mangum Reed joined Stellar Partners as Business Development Coordinator and was later named Director of Innovation and Business Development. Lauryn supported the department in many facets, from coordinating RFPs to working closely with ACDBE partners, with a strong emphasis on innovation, technology and strategy.

Lauryn recently transitioned from retail concessions to the Vice President of Business Development for the global, omnichannel enterprise, self-service platform for hospitality Servy (Grab). Through the suite of contactless order and pay solutions, Servy enables partners to drive operational efficiencies and enhance the guest experience while improving profitability. Lauryn is responsible for business development and strategic partnership activities for the Servy (Grab) Airport Marketplace with airport authorities, developers and restaurant and retail partners throughout the Americas.

Although considered an emerging leader, Lauryn’s industry involvement is vast. Mangum Reed serves as the Co-Chair for AMAC’s Emerging Leaders Committee, Secretary of the AMAC Board of Directors and Member of the ACI-NA Business Diversity Steering Committee.

Lauryn has an affinity for people, representation and diversity in her day-to-day life, the aviation industry is no exception. Lauryn is a graduate of Arizona State University, where she became a proud member of Delta Sigma Theta Sorority, Inc. As a new mom and wife, Lauryn is a strong advocate for work/life balance and empowering women to do everything they desire!

Regional Directors

Justina Mann

Southwest Regional Director, AMAC Board of Directors
Chair, AMAC Chapters Development Committee
Director, Infrastructure Controls Terminal Development, Houston Airport System

Ms. Justina Mann is the Director of INF Terminal Development for the Houston Airport System. In her role, Ms. Mann is responsible for the successful definition, procurement, negotiation, execution, and implementation of HAS Domestic Terminal Development Program as well as other major programs undertaken by HAS airlines and partners.  She serves as the HAS owner’s representative for Airline Terminal Development Programs, acting as executive liaison between the airline program management teams and HAS. Ms. Mann currently serves as a National Board Member and was elected Treasurer for the National Forum for Black Public Administrators (NFBPA) where she Chairs the Finance Committee and is a long-standing member of the Conference Planning and Evaluation Committee.

Ms. Mann was elected the Southwest Regional Director for the Airport Minority Advisory Council (AMAC) where she Chairs the Chapter Development Committee and serves on the Membership Committee. A native of St. Paul, MN, Ms. Mann received her Bachelor of Science degree from the University of Minnesota. She earned her Master of Project Management from Keller Graduate School of Management. She is a Certified Member of the American Association of Airport Executives, Certified Public Procurement Officer, Certified Professional Contracts Manager, Project Management Professional and Six Sigma Green Belt.

Ms. Mann began her career in aviation at Hartsfield Jackson Atlanta International Airport as a procurement professional and was afforded the opportunity to join the Houston Airport System as the Chief Procurement Officer. Currently thriving in Infrastructure, Ms. Mann enjoys aligning her project management and procurement experience with current aviation programs and opportunities that impact the passengers, contractors and businesses around airports and transportation.

Robin Gibson

Eastern Regional Director, AMAC Board of Directors
Chair, AMAC Governance and Performance Management Committee
Director, Quality Assurance (DQA), Fraport USA, Inc.

Robin Gibson is Director of Quality Assurance for Fraport USA, Inc., a division of FraportAG, which is one of the world’s largest airport operators with revenues exceeding $3.5 billion. Widely recognized as the creator of modern American airport concession development, Fraport USA hired Ms. Gibson to oversee various aspects of retail and concession operations compliance throughout the U.S. after her exemplary 15-year career at Philadelphia International Airport (PHL).

Tonja Pastorelle

Midwest/Great Lakes Regional Director, AMAC Board of Directors
President, Pastorelle Marketing Group

Tonja has spent her entire career in airport concessions. Her company, Pastorelle Marketing Group, has been in business for more than 10 years, focusing on business development consulting for concessions. She also has an extensive client list for which she and her team prepare requests for proposal responses in the retail, food and service sectors, using her wide range of experience in the industry to create winning proposals.

Early in her career, she spent years at O’Hare and Midway Airports in operations, marketing, specialty leasing, construction oversight and customer service. She also spent nearly five years working for a direct food operator in marketing and product development.

Pastorelle Marketing Group is a joint venture partner to InMotion Entertainment in Chicago’s O’Hare, Denver International and coming soon to Newark International Airports, and has signed deals for shops that will open in 2018 for Potbelly Sandwich Shops in Boston, and a Garrett Popcorn Shop in Chicago’s O’Hare. She is the Great Lakes Regional Director for the AMAC.

Milan Patel

Central Regional Director, AMAC Board of Directors
Vice Chair, AMAC Governance and Performance Management Committee
President, OHM Concession Group

As the Owner & Operator of OHM, Mr. Patel has led the company’s strategic growth. What was founded as a single unit company at St. Louis Lambert International Airport, OHM has become one of the fastest-growing and most respected ACDBE companies in the airport concessions industry. Mr. Patel is committed to the success of each concept in OHM’s portfolio. A firm believer in guest service excellence, Milan is certified in all branded concepts he represents. Mr. Patel has experience in every aspect of concession operation including vendor relations, logistics, customer service and staffing. Mr. Patel is ACDBE certified by the U.S.  Department of Transportation in 23 states. He is also a member of AMAC, Airport Experience News, St. Louis Regional Chamber and the Northwest Chamber of Commerce.

Mori Russell

Southeast Regional Director, AMAC Board of Directors
Vice Chair, AMAC Emerging Leaders Committee
Business Development, Concessions International

Mori Russell is an entrepreneur and leads Business Development at Concession International, an airport food and beverage company. Mori is a third-generation leader of her family business, Concessions International, that was started 40+ years ago by her grandfather. She is the owner of Olle Fit, a wellness company focused on mind, body, & spirit. Mori also owns a consulting firm, MCR Services LLC, where she provides development and community outreach work.

Mori graduated in 2015, with her Master of International Business from Florida International University. While in school, she founded and operated her first company, an accessory boutique, O’Amor, in Miami, Florida and online.

Aside from her daily business-oriented goals and operations, she leads Concessions International’s corporate Social Responsibility Arm, CI Cares, serves as the Southeast Regional Director for the Airport Minority Advisory Council, and serves on the YMCA Metro Atlanta Ambassador Board. Mori shares her late grandfather, Herman Jerome Russell’s, passion for entrepreneurship and supporting causes that are impactful to communities.

Andre Titus

Northeast Regional Director, AMAC Board of Directors
Vice Chair, AMAC Government Affairs Committee
Compliance Manager, Marketplace Development

Andre Titus is the Compliance Manager at Marketplace Development at Boston Logan International Airport and is an integral part of the Concession Program’s management team. Andre continues to develop and maintain key relationships while working on launching innovative outreach and development programs.

After completing his Bachelor of Liberal Arts at the University of Massachusetts, Andre went on to spend the next eight years working with state and community organizations and has extensive experience processing MWBE and DBE applications. Since joining the MarketPlace Development team three and a half years ago, he has been an integral part of the joint venture review process by providing guidance that has led to the approval of several joint ventures tied to significant lease packages. Andre has also proven to be an invaluable resource for the ACDBE tenants at Logan airport by also aiding in certification matters as well as general business development of numerous ACDBE Certified firms.

Andre’s passion for enhancing the development and implementation of diversity strategies to increase the capacity of socially and economically disadvantaged individuals and fresh perspective along with his experience and continued development puts him in a unique position to support small business owners in the community.

Kimberly Sutton

Northwest Regional Director, AMAC Board of Directors
Vice Chair, AMAC Chapters Development Committee
Small Business Development Program Manager, Port of Portland

Kimberly has over 15 years of experience developing and leading small business equity programs. She has extensive experience developing policies and initiatives to create equity in government contracting, leading compliance programs, and working with community stakeholders, political organizations and community chambers to ensure equity in contracting goals are met. Ms. Sutton is currently the Small Business Development Program Manager for the Port of Portland. In this role, she creates programs and policies to increase small business and minority participation in contracting, airport concessions and commercial development deals.

Kimberly studied Business Administration and Communications at the University of Phoenix. Prior to joining the Port, Kimberly was the Deputy Director of Economic and Business Equity for the Oregon Governor’s Office.

Michael E. Washington, MBA

Western Regional Director, AMAC Board of Directors
Vice Chair, AMAC Chapter Development Committee
President & Co-Owner, Palazzo Concessions

A veteran of the hospitality industry, Michael Washington has over 25-years of experience leading major hotels. He co-founded Palazzo Concessions, a food and beverage and news and gifts concession service firm, in 2009. The company manages joint venture agreements with several national prime concession entities, including The Hudson Group, HMS Host International, Norm Nixon, and Magic Johnson Enterprises. Palazzo Concessions' ownership interest is currently located in Los Angeles International Airport, Hollywood Burbank Airport, and San Francisco International Airport. The portfolio includes Bulgari, Victoria's Secret, Hugo Boss, Tumi, Michael Kors, Starbucks, Coach, Fred Segal, Harley Davidson, Coffee Bean & Tea Leaf, and Panda Express. In addition, Palazzo Concessions partner with Servy and AtYourGate to provide passengers at SFO with the ability to order F&B and retail from their phones for pick up or delivery.

At-Large Directors

Farad Ali

At-Large Director, AMAC Board of Directors
Chair, AMAC Government Affairs Committee
President & CEO, Asociar

Farad Ali has served on the Raleigh Durham International Airport Authority (RDU) for 8 years. As the immediate past Chair of RDU and a current member of the Raleigh Durham Chairmen's Advisory Committee, Ali understands the challenges of leading a mid-size international airport that provides the Research Triangle Region's economy with a $12.6 billion annual economic impacts supporting 5,000 jobs on campus and more than 86,000 regional jobs. He has also served as the Chair of the AMAC Board of Directors (2017) and he is currently the Chair of the AMAC Government Affairs Committee, which is responsible for monitoring, recommending, preparing and presenting AMAC’s positions on legislative and policy matters affecting its membership.

Ali has served on the City Council of Durham, North Carolina and was the runner-up mayoral candidate in 2017. Previously, Ali was the Vice President at the National Minority Supplier Development Council (NMSDC), which is one of the country’s leading corporate membership organizations with a National Office in New York and 23 affiliate regional councils across the country. The network also includes five international partner organizations located in the United Kingdom, Canada, Australia, China and South Africa. Ali was responsible to enhance the network effectiveness and efficiencies of the national office and the 23 affiliate regional councils across the country, to support the corporation’s global commitment to supplier diversity.

Currently, Farad Ali is the President and Chief Executive Officer of Asociar, LLC.

Bridget Biagas

At-Large Director, AMAC Board of Directors
Chair, AMAC Communications Committee
Vice President, Partner Relations & Business Diversity, Hudson

Bridget Biagas is the Vice President of Partner Relations and Business Diversity at Hudson. Bridget is responsible for enhancing partner outreach and business development. Her previous positions include a senior management capacity for a major rental car provider and more recently one of the largest airport parking management companies in North America. Ms. Biagas is highly-respected in the aviation industry, which is evident through her involvement with various industry trade organizations, including AMAC where she serves as the Chair of the AMAC Elections and Nominations Committee.

Ms. Biagas is a graduate of Dillard University with a degree in Political Science and earned a Juris Doctorate from Southern University Law Center. She is admitted to the bar in Louisiana and is an active member of her sorority. In her spare time, Ms. Biagas has volunteered at Bishop Dunne Catholic School, with Step Up|Dallas and with First Tee of Dallas.

 

Cassandra Bozeman

At-Large Director, AMAC Board of Directors
Founder, ONE Enterprise Group

Cassandra Bozeman is the Founder of ONE Enterprise Group. Previously, she had the privilege and responsibility of helping OTG Management grow and expand in her role as Vice President of Global Business Development. Prior to joining OTG, Bozeman was responsible for the non-traditional restaurant development of Wendy’s International in North America, where she led and managed the request for proposal process for all airport, university, military, train, travel plaza and hospital restaurants in the U.S. and Canada. Before joining Wendy’s International, Bozeman was responsible for development at Limited Brands where she helped grow the company’s Victoria’s Secret, Bath and Body Works, Henri Bendel and Express stores.

Cassandra is married to retired Army officer Anthony Bozeman—they have three adult children, Linder, Trent and Travis. She has a Bachelor of Science degree in Accounting and a Master of Business Administration in Finance. In addition to development, Cassandra enjoys mentoring and sponsoring women in aviation and real estate development. Her motto is simple, “How can I help to make you, it, and I better?”

Karen W. Ellis

At-Large Director, AMAC Board of Directors
Chair, AMAC Conference Planning Committee
Chief Customer Experience Officer, San Antonio International Airport

Karen W. Ellis serves as the Chief Customer Experience Officer for the San Antonio International Airport System (SAAS), which comprises the San Antonio International Airport and Stinson Municipal Airport. Karen has over 20 years of leadership and customer service experience in the aviation industry by serving with the following airports: Hartsfield-Jackson Atlanta International Airportl Houston Airport System and now SAAS.

Karen holds a Master of Science Degree in Human Resources Management from Troy University and a Bachelor of Science Degree from Jacksonville State University. In conjunction with her educational background, Karen is a Certified Customer Care Manager by the Customer Service Institute and a certified Customer Service Manager by the Customer Service Institute of America. She is also a Certified Customer Experience Specialist by Airport Council International (ACI). Through Toastmasters International, Karen has achieved the status of Competent Toastmaster, Advanced Toastmaster Bronze and Competent Leader with Toastmasters International and served as President of the International Customer Service Association Georgia Chapter. She currently serves as the Co-Chair of the Customer Experience Working Group for ACI and is the past Chair of the Training Committee for the American Association of Airport Executives (AAAE).

Alicia M. Ivey

Alicia M. Ivey

At-Large Director, AMAC Board of Directors
Chair, AMAC Corporate Development Committee
President & CEO, Goldbergs Concessions Corporation

Alicia M. Ivey, trailblazing businesswoman, strategic innovator and purposeful change agent, has a track record of nearly 30 years of success. She currently serves as President & CEO of Goldbergs Concessions Corporation, an airport concessions and hospitality company and Chairman of Phoenix Drilling Corporation, a full service environmental and geotechnical drilling firm that was established in 1993. Alicia has established a commendable track record as an expert negotiator, tactful collaborator and trusted advisor with domestic and international influence. Her areas of expertise are transportation (bus, rail and air), business development.

Ms. Ivey has played crucial roles with a number of corporate entities and worldwide brands to include but not limited to Focus Brands, Hartsfield-Jackson Atlanta International Airport, Patricia Nash Brand, Heinemann Americas Corporation and Bacardi USA. As the CEO and Co-Founder of Goldbergs Concessions, the company has exclusive rights to the iconic Atlanta Braves All-Star Grill, Goldberg’s Bagel and Deli, Subway and the National Center for Civil and Human Rights Center Exposition at Hartsfield-Jackson International Airport.

Tosin Kasali

At-Large Director, AMAC Board of Directors
Chair, AMAC Membership Committee
Vice President, Business Development, HMSHost

Tosin Kasali is Vice President, Business Development, where he is responsible for developing and managing strategic client and partner relationships that lead to value-creating opportunities for the airport, and the company, primarily through structuring, winning and retaining the airport concessions contracts.

Tosin joined HMSHost in 2016 as Director of Business Development Finance. He was primarily responsible for financial modeling and business case presentations—evaluating and communicating to the Executive Team the financial risk and return of new business opportunities. Before joining HMSHost, Tosin was Senior Manager of Business Development at Gategroup (Gate Gourmet), primarily responsible for deal evaluation, financial modeling, business case presentations and lead development.

Tosin is an active speaker at top industry events. He is a member of the AMAC Board as an At-Large Director and is Chair of the Membership Committee. Tosin graduated with honors from Old Dominion University with a Bachelor's degree in Information Systems and holds a Master of Business Administration degree with a focus in Finance & Strategy from The George Washington University School of Business. He lives in Northern Virginia with his wife Shaun and their daughter, Ari and son, Teni.

Gonzalo de la Melena, Jr.

At-Large Director, AMAC Board of Directors
Vice Chair, AMAC Government Affairs Committee
Founder & CEO, Emerging Airport Ventures

Gonzalo is the Founder & CEO of Emerging Airport Ventures, LLC an ACDBE, Airport Concessions company with Food, Beverage & Retail holdings in Phoenix (PHX), Mesa Gateway (AZA), Salt Lake City (SLC) and Denver (DEN) Airports.

Gonzalo previously served the community for ten years as the President of the Arizona Hispanic Chamber of Commerce (AZHCC) & Operator of the Minority Business Development Agency (MBDA), the Regions leading advocate representing more than 200,000+ Minority Business Enterprises. In this capacity, Gonzalo worked directly with National and Regional economic development organizations and elected officials on supplier development, diversity, equity & inclusion.

Gonzalo has more than 20 years of management experience in consumer packaged goods (CPG), retail and restaurants. He began his career in “back of the house” restaurant operations before joining consumer products companies Coca-Cola and The Dial Corporation where he conducted business in more than thirty countries before the age of thirty. As a frequent global traveler, he began to analyze airport concessions experiences throughout the world.

Gonzalo currently serves on the AMAC Board of Directors, Gainey Business Bank (de novo), College Success Arizona and is member of Greater Phoenix Leadership (GPL).

Steve Pelham

At-Large Director, AMAC Board of Directors
Vice President, Jacobs Aviation—Americas

Steve leads Jacobs’ Americas Aviation market, providing strategic advisory consulting and project delivery oversight services to our clients and aviation project teams. Leveraging more than 30 years of experience in airport planning, environmental, design, engineering, architecture, security, program management and construction management, he delivers solutions and services to respond to our client’s challenges. Steve supports international, domestic and military airport projects of all sizes and levels of complexity across the U.S. and around the world.

Dwight H. Pullen, Jr.

At-Large Director, AMAC Board of Directors
Chair, AMAC Aviation Professional Development Committee
Senior Vice President, Global Aviation – Americas Leader, AECOM

Dwight H. Pullen, Jr. is a Senior Executive with 25+ years experience in driving strategic growth nationally and internationally within the aviation infrastructure market sector, focusing on airport operational excellence and maximizing airport client engagement, as well as growing aviation talent. Currently, he is the National Core Market Leader Senior Vice President, Global Aviation – Americas Leader for AECOM.

He was most recently the National Core Market Leader for DPR Construction focusing on Customer Experience, Account Management and the Aviation Market. In this role at DPR, Dwight focused on strategic growth in the airport sector, profitability, operational excellence, growing talent and maximizing customer engagement.

Dwight previously led the Aviation Center of Excellence for Skanska USA Building overseeing aviation construction in the U.S. advising clients on building strategies to plan, design and build efficient, forward-looking airport facilities. Under his leadership and guidance, Skanska ranked #2 in Engineering News-Record’s in the Airport Construction category and Building Design + Construction for Airport Terminals. At CH2MHill (now Jacobs), he was the Vice President and Global Director of Aviation responsible for driving global strategy, growth and profitability. He also served as a Vice President and Principal Program Manager for Parsons Corporation, where he led the Denver International Airport South Terminal Redevelopment Program ($500 million), and the Abu Dhabi International Airport Expansion Program ($7.6 billion) in the United Arab Emirates. At H. J. Russell, he directed the successful delivery of the 5th Runway expansion ($1.2 billion) at the Hartsfield-Jackson Atlanta International Airport.

Marshall J. Taggart, Jr.

Associate Vice President, Office of Governmental Affairs, Clark Atlanta University
At-Large Director, AMAC Board of Directors
Chair, AMAC Airport Leadership Collective

With a Bachelor of Arts in Accounting and a Master’s Degree in Public Administration with dual concentrations in Public Finance Management and Urban Administration from Clark Atlanta University. Marshall J. Taggart, Jr. began his public sector career working in the Chicago Mayor’s Office of Budget and Management. Today, Mr. Taggart works as the Executive Airport Director of the Montgomery Regional Airport (MGM) in Montgomery, Alabama. Most recently, he was named an At-Large Director of the AMAC Board of Directors and Chair of the AMAC Airport Leadership Collective. He is also currently completing his dissertation for a Doctor of Philosophy in Political Science at Clark Atlanta University. As the first African-American Executive Airport Director at MGM, Mr. Taggart brings leadership lessons and experiences from a 20-year-long career advancing through the industry.