Operations Management in Small Business

Operations Management is the backbone of any business, big or small. In large businesses, errors and inefficiencies can go unnoticed for quite a while before the bottom line is affected. However, since small businesses have to do more with fewer resources, a constant focus on efficiency is required. The slightest misstep can mean the difference between success and failure. This is why small business owners need to understand operations management and constantly revise their systems clearly. This session will share concepts, tools and tips focused on four essential areas of operations management: Process Analysis and Management, Service Operations, Quality Assurance, and Inventory Management.